Welcome to Jay County REMC

Most consumers that access the Internet with a dial-up connection are susceptible to this scam. How the scam works? Some websites will trick consumers into paying to access "free" Internet content. Your computer connects to the Internet with a local telephone number. However, you may click on a pop-up or download a site that disconnects your local connection and reconnects using another, unauthorized phone number in an International location. This results in expensive long distance phone charges for the consumer. This switch is often made without your knowledge or approval! Some consumers have had charges of over $1,000 because of this scam!

To help minimize the chances of becoming a victim, please consider one of the following:

1) Request an International Call Block on your line, if you have no need to place international calls. This can be done by contacting TWN.
2) Add an Account Code to your TWN long distance account if you have the need to place international calls. Doing this will require that an access code be dialed prior to any direct dialed, long distance call being completed by TWN.

For more information, please visit the Federal Trade Commission (FTC) ( http://www.ftc.gov) and the Federal Communications Commission (FCC) (http://www.fcc.gov). Both are aware of this scheme and have issued alerts to help raise consumer awareness.

If you have further questions, please contact TWN’s Customer Service Center at 1-800-950-3015.