We will be resuming charges for late fees and reconnect fees as of 10/15/2020. If you are struggling and need assistance please contact our office at 260-726-7121. There are also several resources listed below that might help. The most important thing you can do is to reach out to us if you cannot pay your bill so we can try to work with you to keep your electricity on.
Resources Available For Those In Need
211 - 2-1-1 is a free and confidential information and referral service that helps people face life challenges, often for the first time, by connecting them to the local resources they need. It’s available in over 100 languages, 24 hours a day, 7 days a week. 2-1-1 saves time and frustration by eliminating the need to navigate a maze of agencies and helplines by organizing all available resources in one location. Simply dial 211 to reach an operator who can assist you with locating local resources for any issues you may be experiencing.
Heartlite - Heartlite is a program administered by the Jayland Emergency Fund meant to help members who are struggling with their Jay County REMC bills. For more information please contact the Jayland Emergency Fund at 260-726-4607 or they are located at 113 W. Main St. Portland, IN.
Jayland Emergency Fund - is a program available to Jay County residents who may be struggling with different utility bills. You can reach them at 260-726-4607 in order to seek assistance or they are located at 113 W. Main St. Portland, IN.
Community & Family Services - is an agency that has several different programs to help with many different needs. They have Head Start, Energy Assistance, a food pantry, a low price thrift store open to everyone, WIC, weatherization, and many more programs available. Please contact them at 260-726-9318 or they are located at 521 S. Wayne St. Portland, IN.