Security, Security, Security
Your personal information is valuable and we want to ensure our members that we are doing everything possible to guarantee your personal information is not compromised in any form. Therefore, we are updating the security measures at the REMC. By focusing on prevention, the Jay County REMC can reduce the risk of identity theft and prevent your information from being obtained without authorization.
In your June electric bill, you will have received an authorization form to release account information. We are asking everyone to list on the form who you have permitted to inquire about the account, make payments on your behalf or make payment arrangements. Without the authorization, only you will have access to your information. Please be sure to include your spouse, as the majority of our memberships are sole memberships.
By signing the authorization form, you are only allowing the person to conduct a limited amount of business on your behalf. This does not make your account a joint membership. If you would like your account to be a joint membership, which gives your spouse all rights and privileges of a member, you can call our office at (800) 835-7362 or go to the Membership Form page.
Please fill out the Authorization to Release Account Information form completely and return it to our office. Upon receipt of the completed form, we will make the appropriate updates to your account. Please remember, this authorization will remain in effect until it is withdrawn in writing and delivered to Jay County REMC.
If you have any questions or are unsure of who the legal member is on the account, please call our office at 260-726-7121 or 800-835-7362. We want to keep you and your information secure!
You may also email us at billing@jayremc.com.