We have upgraded the online payment processing center to Open Access. This improvement will offer upgrades to the current online payment process and will allow us to better assist our members. REMC members will now be able to see their current account balance and electric use. With the modifications, you will have to create a new login and password on the new site. See all that you can do through Open Access now and click here to register your account.
To Register your account you will need your account number, last 4 digits of your social security number and an email address. You will be sent a confirmation email with a link to finish the registration process. This confirmation email has been showing up in junk or spam folders. Once you receive a confirmation email after registering your account, you can navigate through all that Open Access has to offer including Account Summary, Billing History, Pay Online Now and Scheduled Payments just to name a few. If you have any questions please call the office at (260) 726-7121 or (800) 835-7362.
For members who are signed up with our current online payment vendor, Easy 2 Pay, please register your account with Open Access to avoid any lapse in your payments.
If you are making a payment to prevent a disconnect, you should not use our drop box option; instead please personally deliver those payments to the office or make immediate payments by calling our office toll-free at (800) 835-7362 or pay online. If making a payment on the day of disconnects please call the office to confirm your payment.
Pay your bill whenever time is most available to you!
Online Bill Pay is available to you 24 hours a day. The first time you pay online you will need to register your account. To do this you will need your account number, last 4 digits of your SSN and email address. This is to make sure you are connected to the right account. Once you receive a confirmation email you will be able to pay your bill by credit/debit card, checking or savings account. You can also schedule your payments to draft from your account. If at any time you are having trouble with your account, you can call our office during normal business hours at (260) 726-7121 or (800) 835-7362.
We do not charge any fees for paying your bill no matter how you pay.
You can pay your bill by phone. Call our office at (800) 835-7362 or (260) 726-7121 to pay over the phone using a credit/debit card or checking or savings account during normal business hours, Monday-Friday 8:00-4:30 pm.
Located outside the front doors to the Jay County REMC office, is our After Hours Drop Box. This is a secure way to leave your payment at our office, during the day or after hours. The Drop Box is directly under a security light and you are able to drive right beside it, so you don't have to get out in the rain or snow! There are envelopes available so your payment doesn't get separated from the bill stub. Please write the name of the account on the envelope, so the payment will be credited to the right account.
If you are making a payment to prevent a disconnect, you should not use our drop box option; instead please personally deliver those payments to the office or make immediate payments by calling our office toll-free at (800) 835-7362, online through Easy to Pay or the Pay by Phone option. If making a payment on the day of disconnects please call the office to confirm your payment.
Pay your monthly bill without leaving home!
Our Automatic Payment Plan (APP) is a service that we provide to all of our members, including members already enrolled in the budget billing plan. Your payment is made automatically each month. There is no charge associated with this service and we are pleased to be able to offer it to our members.
Here's how it works, APP will withdraw funds from your bank account or credit/debit card on the 5th of each month or the following business day should the 5th fall on a weekend or holiday. Only the amount due will be drafted from the account you have previously set up with us at our office. You will still receive your monthly bill in the mail, however, once your are enrolled, your bill will say "Amount To Be Drafted" instead of "Amount Due" next to the amount charged for electric. All you have to do is remember to record the correct amount in your register.
By enrolling for APP, you will also be automatically entered into the $50 bill credit drawing each month!
The enrollment process may take approximately 1-2 billing cycles to complete. Your bill will clearly indicate when the Automatic Payment Plan has been activated.
If you are interested in APP or if you have further questions about APP, you can contact the Jay County REMC office at (260) 726-7121 or (800) 835-7362.
The Budget Billing Program helps members plan their monthly electric payments by paying equal amounts for their electricity each month.
The budget amounts are calculated based on the previous 12 months of usage using the current rate along with other applicable charges, including security lights and sales tax. The 12th month will be used as the "True Up" month to bring the account to a zero balance. A new fixed budget will then be calculated for the next 12 month period.
To begin the Budget Billing program you must have a zero balance on your account prior to beginning the program.
To speak with someone about Budget Billing please call our office at (260) 726-7121 or (800) 835-7362.