Here at Jay County REMC, we understand that unexpected hardships can happen, and we want our members to know that assistance may be available if you are struggling to pay your electric bill. Jay County REMC works closely with local agencies and community partners to help connect members with available resources.

Jay County REMC may not terminate residential electric service from December 1 through March 15 for any customer who is eligible for and has applied for assistance under the Low Income Home Energy Assistance Program (LIHEAP), administered by the Indiana Housing and Community Development Authority (IHCDA) under IC 4-4-33.

Jay County REMC may not terminate residential electric service on any day for which the National Weather Service has forecast, within the preceding 48 hours, a heat index of at least 95 degrees Fahrenheit for the customer’s service area, for any customer who is eligible for and has applied for LIHEAP assistance under IC 4-4-33 during the current calendar year.

Low Income Home Energy Assistance Program (LIHEAP) and Indiana 211

LIHEAP is a federally funded program administered by the Indiana Housing and Community Development Authority (IHCDA) that helps income-eligible households with home energy costs. Assistance is distributed through local Community Action Agencies throughout Indiana.

For details on local Community Action Agency offices, contact the Indiana Housing & Community Development Authority (IHCDA) at (800) 872-0371. The link to visit the IHCDA website is listed below.

If you live in Blackford, Delaware, or Randolph Counties, ICAP (Interlocal Community Action Program) is your contact to apply for the Energy Assistance Program (EAP). You will find the link to visit ICAP listed below. 

If you live in Adams or Wells County, Brightpoint is your point of contact to apply for the EAP. You will find the link to visit Brightpoint listed below. 

For more detailed information, including the physical addresses for these Community Action Agencies, please see the graphic below.

Indiana 211 is a free information and referral service that connects Indiana residents with local health and human service resources. Through this program, individuals and families can find assistance with emergency food, clothing, shelter, utility and rental assistance, healthcare services, mental health support, family resources, and disaster recovery. Whether you are facing a temporary hardship or simply need help finding available community resources, Indiana 211 is a trusted place to start. To reach 211 you can simply dial 211 on your phone or you can click the link provided below to visit the website.

Click here to visit the IHCDA website

Click here to visit the ICAP website

Click here to visit the Brightpoint website

Click here to visit Indiana 211